Shuttle Delivery a Food Delivery App for Foreigners in Korea

South Korea’s foreigner population has surpassed 1.87 million, accounting for 3.5 percent of the population, 2018 government data showed.  South Korea has over 640,000 restaurants, however, 80% of these restaurants fail in the first 5 years.  So why are these restaurants in Korea failing?  Most are failing to incorporate new food technologies as well as capitalizing on the foreigner community in Korea.  Most foreigners in Korea use the Food Delivery App Shuttle Delivery.

Shuttle Food DeliveryShuttle Delivery is a Korean and English-friendly, food delivery service for Restaurants in Korea.  Their website and app are all in English, so it makes it easier for foreigners living in Korea to order from their favorite restaurants.  One of the main issues for foreigners living in Korea is that most food delivery sites are all in Korean and can be a pain if you don’t understand Korean.  Shuttle Delivery is by far the easiest food delivery service to use for foreigners living in Korea.  Every member on the Shuttle Delivery team is an English speaker, therefore their customer service can communicate with you and help you solve any issues.  Foreigners in Korea can use Shuttle every day from 11 am until midnight.  They are even open on holidays.

History of Shuttle Delivery

The company started off in Itaewon a foreigner district in Seoul.  Their main targets were expats, foreign tourists, and Korean Americans/Westerners working in Korea.  Today they are by far the biggest food delivery platform for the expat community in Seoul and have expanded outside of Seoul to cities like Busan and Pyeongtaek.  CEO Jason Boutte founded Shuttle when he couldn’t find a single restaurant that would deliver his favorite food, a burrito.  So he decided to start his own food delivery service.

From there it was a huge grind.  Jason had to hustle and hustle he did.  He bought three bikes and waited outside schools to recruit students to work part-time.  He built his webpage and soon decided to work with his main competition in Itaewon Bird Riders Food Delivery.  The company they came up with was Shuttle Delivery.  What makes Shuttle Delivery so successful is that they engage with the community and go out of their way to make sure customers are satisfied.

How does Shuttle Delivery Work?

  • Users can download the Shuttle app on iOS and Android or they can access their website.
  • Users then can create an account using their email address.
  • One account can have multiple addresses.
  • Select the preferred address.
  • Shuttle will show the restaurants based on how close they are to your home.
  • Choose a restaurant.
  • Select the food you want to be delivered.
  • Confirm the order.
  • Check out (Pay Online or at the door) Can even pay with cryptocurrencies.
  • After every order, an email will be sent so you can check your order.
  • A text message will be sent to your phone will an estimated delivery time.

The Shuttle Delivery Service

Delivery time ranges from 40-60 minutes depending on the restaurant.  The delivery fee will depend on the location.  The further you are from the restaurant the higher the delivery cost.  A helpful tip is not to select a restaurant that is too far away.  The reason being that the delivery fee will be higher, it will take longer, and the food quality could be low.

Users of Shuttle see a wide range of restaurants and each will have their own page where you can see the restaurants menu and the price.  They also provide office hours and prep time estimates.

Shuttle Food Delivery in Korea

Why Choose Shutte?

What is awesome about Shuttle is that the user can also request the driver to stop by the local CU or store to bring extra items such as soda, ice cream, cigarettes, soju, etc.  There will be an additional 20% delivery fee for all items purchased at the store.

Shuttle has a great customer service support system.  If users have any issues they can message the team on their Facebook page.  Or they can call their English customer service hotline at1661-8482.

Foreigners in KoreaKorean restaurants need to get listed on Shuttle and get access to their foreigner community.  Korean restaurants that are interested should email partners@shuttledelivery.co.kr.  

Special Features

Shuttle Credit 

Users will be able to earn Shuttle credits by recommending Shuttle Delivery to their friends.  Users can use the Shuttle credits to pay for their meals.

Crave Catering

This is Shuttle’s full-service catering operation.  They have already catered events for the American Chamber of Commerce, the British Chamber of Commerce, the British Embassy, the Seoul Foreign School, and Yongsan International School just to name a few.

Finally a Food Delivery App for Foreigners in Korea

Finally, foreigners in Korea can get delicious food delivered directly to their home.  There is no need to speak Korean, write/read Korean, or have a Korean phone number.  Shuttle Delivery continues to add more and more restaurants every day.  They are also expanding their reach across Seoul.  Those that are living in their covered zones should download their app right away.

Shuttle Delivery Zones

Shuttle Delivery is not looking to be the cheapest food delivery service but the best.  Therefore they put service and quality over everything else.  They are not looking to add all the pizza restaurants but the best.  If you look through their menu you will find a wide variety of authentic gourmet food.  Their curation of restaurants is a key feature that sets them apart from their competitors.  There is nothing better than relaxing at home and having the food come to you.  Foreigners living in Korea who haven’t used Shuttle are missing out.